Privacy Policy
How Sohakusha Co., Ltd. ("we") handles user information on our websites and mobile apps.
We appropriately handle information, including personal information (“User Information”), of users of our websites and mobile applications (collectively, the “Services”) in accordance with the policy below.
1. Operator
Sohakusha Co., Ltd. (Aoyama Marutake Bldg. 6F, 3-1-36 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan)
2. Information We Collect
We may collect the following information in providing the Services.
- Information you enter: name, email address, company name, and message content entered in our contact form, etc.
- Information collected automatically through use: device identifiers, OS and device information, IP address, app version, usage logs, crash data, and similar
- When account features are used: login ID, authentication information, and similar
- When the app accesses device features or data: camera, photos, and similar, limited to what the feature requires
What is collected differs by service. For an individual service, please refer to that service’s own privacy policy.
3. Purposes of Use
We use the collected information within the scope of the following purposes.
- To provide, maintain, and improve the Services
- To respond to inquiries and requests
- To prevent fraud and ensure safety
- To analyze usage and improve service quality
- To identify and fix defects
4. Provision to Third Parties
We do not provide User Information to third parties except in the following cases.
- With the user’s consent
- When required by law
- When necessary to protect the life, body, or property of a person
5. External Services and SDKs
The Services may use external services and SDKs for functionality, analytics, and similar purposes. Data handling by these providers is governed by their respective privacy policies.
- Access analytics: this website uses Google Tag Manager and Google Analytics 4 (GA4)
- Crash and performance measurement
- Cloud services such as authentication, data storage, and push notifications
The providers used in our apps differ by service. They are listed in each service’s own privacy policy.
6. Advertising and Identifiers
We do not currently serve advertising. If we begin to do so, we will revise this policy and provide notice.
7. Cookies
Our website may use cookies to improve convenience and understand usage. You can disable cookies in your browser settings, but some features may then be unavailable.
8. Security Measures
We take necessary and appropriate security measures to prevent leakage, loss, or damage of the User Information we collect.
9. Retention Period
We retain User Information for the period necessary to achieve the purposes of use, or as required by law, and delete it appropriately thereafter.
10. Your Rights (Disclosure, Correction, Deletion, Account Deletion)
You may request disclosure, correction, suspension of use, or deletion of your personal information. Please contact the desk at the end of this policy.
For apps that offer accounts, you can delete your account and related data from within the app. The steps and the time until deletion differ by service; please refer to that service’s own privacy policy. Where in-app deletion is not available, please contact us using the desk below.
11. Children’s Privacy
Our services are not designed for children. Each service sets its own minimum age, and people below that age may not use it. The minimum age is stated in each service’s terms and privacy policy.
12. International Transfers
Through the use of external services, information may be processed and stored in data centres outside Japan, including in the United States.
13. Changes to This Policy
We may revise this policy as necessary. We will announce significant changes within the Services.
14. Contact
For inquiries about this policy and requests such as disclosure of personal information, please contact:
- Sohakusha Co., Ltd. (Aoyama Marutake Bldg. 6F, 3-1-36 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan)
- Contact form
Established: 2 August 2026 Last updated: 2 August 2026